🌟 Community Engagement Officer

📍 Location: Lagan Valley Island, Lisburn, BT27 4RL
💷 Pay: £20.66 per hour 
⏰ Hours: 37 hours per week
👥 Number of roles: 1

Prime Recruitment Services are currently recruiting for a Community Engagement Officer to support Lisburn & Castlereagh City Council.

This is a temporary full-time role focused on community engagement, stakeholder communication and public awareness around key Council projects, including the Belfast Region City Deal, Destination Royal Hillsborough and the redevelopment of Dundonald International Ice Bowl.

🎯 The Role

As Community Engagement Officer, you will act as a key point of contact for the Council, helping to develop and deliver community engagement programmes that keep residents, businesses, community groups, elected members and key stakeholders informed.

You will support the planning, delivery and review of engagement activity, ensuring messages are clear, consistent and inclusive across community, business and public audiences.

🔧 Key Responsibilities

Your duties will include:

• 🤝 Developing and delivering community engagement programmes
• 📢 Supporting communication around major Council projects and local developments
• 🏘️ Engaging with residents, businesses, community groups and voluntary sector organisations
• 📝 Creating and reviewing bespoke engagement plans
• 📲 Working with the Communications Service Unit on social media, events and outreach activity
• 📊 Collating, responding to and signposting community enquiries
• 🌍 Promoting inclusivity, partnership working and positive social impact
• 💬 Supporting stakeholder engagement, consultation and public awareness activity
• 📅 Organising outreach work, meetings, events and engagement sessions
• 🏛️ Working collaboratively with Council departments, project sponsors and external partners
• 📂 Maintaining accurate records, contact databases and meeting information
• 📑 Preparing reports for Committee meetings where required
• ⭐ Promoting high standards of customer care and protecting the Council’s public image

✅ Requirements

Applicants must have either:

• 🎓 A degree, NVQ Level 4 or equivalent qualification in a relevant subject such as Marketing, Community Development or Public Relations

or

• 📌 At least 4 years’ relevant experience if the above qualification is not held

Applicants must also have at least 2 years’ relevant experience in areas such as:

• 🤝 Community engagement, conflict resolution and facilitation
• 📢 Communications campaign planning and management
• 💻 Digital communications
• 🏘️ Stakeholder engagement

🚗 Additional Essential Criteria

Applicants must also have:

• 🚗 A full, current UK driving licence and access to a car, or access to suitable transport to carry out the duties of the post
• 🏛️ Understanding of local government and the wider political environment
• 💡 Practical understanding of the key issues affecting service delivery within the role
• 💬 Strong communication and interpersonal skills
• 📊 Ability to manage projects, records and reports accurately
• ⭐ A flexible, professional and community-focused approach

ℹ️ Additional Information

This role may involve some out-of-hours work to support meetings, events or community engagement activity.

Prime Recruitment Services is an equal opportunities employer and Northern Ireland’s first recruitment agency accredited by the Living Wage Foundation.