Job Description

Overview

We are seeking a highly motivated and detail-oriented Business Support Officer to join our Parks & Amenities Service Unit. 🎡🌿 Reporting to the Head of Service, you will play a pivotal role in providing business support services, including financial operations management, performance management, project coordination, and business information systems oversight. 💼📊 This is an excellent opportunity to contribute to the effective delivery of services while working in a dynamic and collaborative environment. 🤝

Work Pattern: 🏡🏢

• 3 days office-based
• 2 days home working

🎁 Benefits

We value our employees and offer a range of benefits, including:

• 💷 Competitive hourly rate of £20.38 per hour.
• 🏡 Flexible work pattern with a mix of office and home working.
• 🚀 Opportunities for professional development and career growth.
• 🤗 A supportive and inclusive work environment.
• 🌍 The chance to make a meaningful impact on the community through your work.

📋 Responsibilities

As a Business Support Officer, your key responsibilities will include:

1. 💡 Providing advice and guidance on financial, business information systems, performance management, projects, and business administration matters across the directorate.
2. 🗂️ Supporting the Business Support Manager with day-to-day administrative tasks.
3. 📈 Coordinating customer care information and other relevant data for the Service Unit.
4. 🤝 Collaborating with other Business Support Officers to ensure a unified approach to business support.
5. 💰 Assisting in budget control activities across all functions and facilities within the Service Unit.
6. 📝 Preparing analysis, reports, briefing documents, and statistical data for Council Committees.
7. 🗓️ Supporting the preparation and monitoring of business plans and risk registers, including the development of annual objectives and performance indicators.
8. 🏗️ Leading the production of business cases and financial appraisals to support Service Unit initiatives and projects.
9. 🛒 Assisting with procurement activities, including tenders and evaluating submissions, in line with Council policies.
10. 🤝 Building and maintaining strong relationships with stakeholders, including tenants, user groups, partnerships, government bodies, and service providers.
11. 🔍 Conducting research to identify emerging needs within the Service Unit.
12. ✔️ Ensuring compliance with Council policies and procedures while upholding the highest standards of management and personal conduct.
13. ⭐ Promoting high standards of customer care and enhancing the public image and reputation of the Council.
14. 🌈 Advocating for equality of opportunity and access in service delivery.

🎓 Qualifications

To be successful in this role, you should possess the following qualifications and skills:

• 📊 Proven experience in business support, financial operations, or performance management.
• 🤔 Strong analytical and problem-solving skills with the ability to prepare detailed reports and business cases.
• 🗣️ Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
• 💻 Proficiency in business information systems and Microsoft Office applications.
• 📜 Knowledge of procurement policies and procedures is desirable.
• 💡 Ability to work collaboratively and adapt to changing organisational needs.
• 💖 A commitment to delivering high standards of customer care and promoting equality.

🌟 Day-to-Day

Your typical day as a Business Support Officer will involve:

• 🤝 Collaborating with colleagues and stakeholders to address business support needs.
• 📝 Preparing financial reports, performance metrics, and business cases.
• 🛒 Assisting with procurement processes and budget monitoring.
• 🔎 Conducting research and providing insights to support decision-making.
• 📋 Coordinating customer care information and ensuring compliance with Council policies.
• 📈 Supporting the development and monitoring of business plans and risk registers.

If you are a proactive and detail-oriented professional with a passion for delivering high-quality business support services, we encourage you to apply for this exciting opportunity. 🏆 Join us in making a difference in our community! 💪🙌

📩 Apply now to become a key part of our Parks & Amenities Service Unit. 🌳✨